Organization leaders are responsible for creating a work environment that enables people to thrive. Conflict at work can be physically and emotionally exhausting, regardless of how directly you’re involved. These conflicts are often the result of poor communication, inaccurate or different perceptions, previous disputes that escalate because they were never resolved, and other factors. Everyone in your office and every employee with whom the conflicting employees interact are affected by the stress. In worst-case scenarios, your organization members take sides and your organization is divided.

Workplace mediation with Agree To Agree is a voluntary, alternative way of resolving a dispute or a conflict that, instead of formal complaints or grievance procedures, empowers the people involved to find their way forward. It encourages openness and honesty and ensures that each participant and their point of view is considered. The responsibility to resolve any given situation and the power to do so are firmly and squarely with those involved. They are supported in the process but ultimately, they own it and any outcome that is achieved.

A long-lasting conflict that is negatively affecting work and the people who work with the employees in conflict must be resolved. If left unchecked or not resolved, conflict can lead to lost production, absences, attrition, and even lawsuits. Not intervening is not an option if you value your organization and your positive culture.