Refund & Cancellation Policy
Training Programs
In the weeks and days leading up to your Training Program, we have held time on our training calendar and are preparing your training in a way that is unique to your organization. While we do not offer refunds for purchases, we may offer a credit toward a future training program. To be eligible for a 50% credit toward a future training program, send an email within 10-business days (Monday-Friday) of the training, informing us of the cancellation and requesting a credit, to Hello@AgreeToAgreeMediation.com. No credits will be issued with less than a 10-business day notice of cancellation. Upon providing a deposit or full payment, you are authorizing Agree To Agree to process your payment.
Coaching & Consulting
Because we cannot get back time already spent, there are no refunds on Coaching or Consulting Services. We cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached and your willingness to do the work. Upon providing a deposit or full payment, you are authorizing Agree To Agree to process your payment.
Preliminary Meetings & Mediation Services
A great deal of energy, time, thought, and heart goes into preparing for and being present during our meetings. If you are late for your appointment, you lose that time. If you do not show, you will still be charged in full. In turn, we promise to honor our appointments and be on time as well. Upon providing a deposit or full payment, you are authorizing Agree To Agree to process your payment.
A Note On Payment Plans
If you invest with us using a multi-pay or payment plan and you decide to stay in the program, you are responsible for completing your monthly payments. If your credit card lapses, we will reach out to you and give you a 7-day grace period to send us your new information. If you do not update your information during the grace period, program access will be suspended. If you aren’t able to bring your account into good standing within 7-days after that, then we will reluctantly be turning your details over to our collections agency.
Refund Policy Updates
We reserve the right to modify this Refund Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Contact Us
If you have any questions about our Refund & Cancellation Policy, you are invited to contact us at Hello@AgreeToAgreeMediation.com.